15 Day Happiness Guarantee
Buyer's remorse stopping you in your tracks?
Don't stress! We've got you covered with a 15-day ironclad happiness guarantee.
If you don't love your Next Door Goddess piece as much as you thought you would, just return it for a full refund or a replacement.
- Please shoot us an email at sales@nextdoorgoddess.com OR a message through our contact form before you initiate a return, so that we can provide you with the best return address.
No questions asked, but if you could spend a moment and let us know how we can nail it the next time around, we'd love it. All we want is to serve you in the best possible way.
A few things to keep in mind:
- The piece must be sent our way no later than 15 days after the day you received it
- It must be in its original condition and packaging.
- Shipping costs are not refunded, unless you received a damaged or wrong item.
- You'll get your refund or replacement after we've received the returned jewelry and made sure it's intact. Any damage due to mishandling may lead to charges, so please handle our pieces with the proper care they deserve.
- Custom made pieces cannot be returned, unless they were received damaged-in which case we'll be happy to repair them for you.
Thank you for your understanding!