Your jewelry shipment
We believe in making by hand the products YOU love.
This means we mainly produce to order, so please allow us 2 weeks after receipt of your payment to make your jewelry,pack and ship it to you.
We will be shipping from Greece for the next few months so please allow another week before your new found treasures are in your hands, making it a total of three weeks from receipt of payment. In case you need your jewelry sooner, please contact our sales team and we will do our best to support you.
We will be shipping via the Greek National Posting Services with tracking and drop-off without signature. If you prefer delivery by courier, additional costs will be applied, so please contact us before choosing this method. Whichever shipment choice you make, we will provide you with a link to track your package online.
Shipping fees include handling and packaging fees as well as postage costs. Handling and packaging fees are fixed, whereas transport fees vary according to total weight and destination of the shipment. Our standard packaging includes paper box, protective selalable pleastic bag in organza pouch and tissue paper. Should you wish to replace the organza pouch with a branded satin one, those are available upon request and additional costs apply according to size.
We advise you to group your items in one order. We cannot group two distinct orders placed separately, and shipping fees will apply to each of them.
Special care is taken to protect your jewelry during shipment. In the unlikely event that your jewelry has been damaged please send us some pictures upon receipt and we will work out a solution with you.
Boxes are amply sized and your items are well-protected.
Should you have any further questions, we are here to answer them.
The Next Door Goddess Packaging and Shipping Team